Last updated: May 2026
At Candei, we take your privacy seriously. This Privacy Policy outlines the types of personal information we collect, how it is used, and the steps we take to protect your data when you use our platform and services.
We may collect personal information such as your name, email address, phone number, and billing details when you register for an account. Additionally, when guests use the AI Selfie Finder, we process facial data to match photos within specific galleries.
We use your information to provide, maintain, and improve our services, communicate with you, process payments, and personalize your experience. We do not use facial recognition data for any purpose other than matching guests with their photos within the context of your events.
We do not sell your personal information to third parties. We may share data with trusted service providers who assist us in operating our platform, subject to strict confidentiality agreements. We implement reasonable security measures, including encryption and secure server infrastructure, to protect your data from unauthorized access or disclosure.
We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Event galleries and associated data may be automatically deleted after the event expires, depending on your account settings.
You have the right to request access to, correction of, or deletion of your personal data. You may also opt-out of promotional communications at any time. Please contact us if you wish to exercise these rights.
We use cookies and similar tracking technologies to track activity on our platform, analyze trends, and hold certain information to improve user experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
If you have any questions or concerns about this Privacy Policy, please contact us at info@getcandei.com.